Terms of Service
Welcome to YallaCart! By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.
1. Acceptance of Terms
By using our services, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our services.
2. Changes to Terms
We may update these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the new Terms.
3. Eligibility
You must be at least 18 years old to use our services. By using our services, you confirm that you meet this age requirement.
4. Account Registration
To access certain features, you may need to register for an account. You agree to provide accurate, current, and complete information during registration and to keep your account information up-to-date. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
5. Orders and Payment
All orders are subject to our acceptance. We may refuse or cancel any order at our discretion. Payment must be made at the time of order placement. We accept Cash on Delivery for all orders placed on our website.
6. Shipping Policy
Upon receipt of your order, we promptly process and dispatch your items from our warehouses in Dubai or Abu Dhabi. Delivery across UAE is within 3-5 working days. We offer free shipping on all orders regardless of size or location within UAE. For more details, refer to our Shipping Policy.
7. Replacement Warranty and Refunds
We offer a 3-day replacement warranty on all products. If you encounter any issues, contact us within 3 days at yallacartofficial@gmail.com. For refunds, items must be unused, in original packaging, and the request must be made within 7 days of purchase. Certain items like gift cards and perishable goods are non-refundable. For detailed information, refer to our Refund Policy.
8. Use of Services
You agree to use our services lawfully and in accordance with these Terms. You agree not to:
- Disrupt or interfere with our services.
- Use automated means to access our services.
- Engage in activities that restrict or inhibit other users' enjoyment of our services.
9. Intellectual Property
All content and intellectual property on our website are owned by YallaCart or their respective owners. You are granted a limited license to access and use our services for personal, non-commercial purposes.
10. Limitation of Liability
YallaCart is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
11. Indemnification
You agree to indemnify and hold YallaCart and its affiliates harmless from any claims, damages, or expenses arising from your use of our services or violation of these Terms.
12. Governing Law
These Terms are governed by the laws of UAE, without regard to its conflict of laws principles.
13. Contact Information
For any questions or concerns about these Terms, please contact us at: Email: yallacartofficial@gmail.com.
Thank you for choosing YallaCart. We strive to provide you with an exceptional shopping experience.